The problem: I inherited a team who were fantastic at creating content but had no way of planning what needed creating and when, or recording what worked well and what didn’t work.
The solution: I once again turned to Trello because it offers simple workflow management without hundreds of mandatory fields to fill in or costly subscriptions. I created a board for long-term projects and one for individual pieces of work. Both boards use custom add-ons to enhance their functionality. One links to Slack to keep the team notified of progress while the other utilises custom fields to record success in a structured manner.
The outcome: It is much easier to manage the team’s workload and prioritise tasks from different stakeholders. It gives the whole team visibility of what needs working on and when things are due. It also allows us to remember tasks that may currently sit with another team but are ultimately our responsibility.